Age Policy

We care for your children’s safety! Children and young people under the age of 16 may only enter the arena if accompanied by a parent or an adult with parental power. A parental consent form has to be filled out and brought to the show. The parental consent form can be downloaded here.

Both should be in possession of a valid entry ticket. Carers or persons with parental power are responsible for keeping a watch on them. Non accompanied children under the age of 16 are not allowed inside the venue. Children under the age of 6 are fundamentally only allowed to attend events in the company of an authorised adult. For parties the minimum age is 16. We recommend an adapted ear protection for all our younger visitors.

Opening Times

Normally shows in the Main Hall start at 20h00 (opening act) and doors open at 19h00. For shows at the Club, starting time is 20h30, doors open at 20h00. Anyway - there might be exceptions, so please check the info on our website carefully!

Can I take pictures?

No, cameras are not allowed inside the Rockhal. And if you use your mobile phone for taking pictures, please imagine what the people behind you can see from the stage when there are hundreds of cell phones in their view...

Food & Drinks

It is not allowed to bring your own food and beverage to the Rockhal. However we offer you a large variety of drinks and food here. You have got the choice from snacks at one of our stands in the foyer up to a full menu in our restaurant.

Can I leave the Rockhal during the show?

No, when passing the control gate you must know that all exits are final.


The Rockhal has its own security department, and because they are present to ensure your safety such agents are authorised to carry out searches.

In accordance with the regulations in force, and for your own safety, the following objects are not allowed inside the Rockhal:

  • bottles (glass or plastic)
  • food
  • small beer bottles
  • motorcycle crash helmets (to be left at the cloakroom)
  • any recording equipment (audio equipment, photo apparatus, cameras, etc.)
  • smoke bombs
  • laser pens
  • knives

...and more generally, any dangerous objects.


... is not allowed in the venue, but you can smoke in a separated space in front of the Rockhal.